When will my orders start?
We understand that a quick start time is essential to the success of your business. We employ a dedicated team to review and start your campaigns in a timely manner. When we receive an order, is rigorously scanned and put through a 10 point fraud check. This fraud check ensures that we maintain the highest quality network and protects our resellers from potential fraud that may affect them down the line. Because of this, the approval process can be slow at times. Your account will usually approve in a few hours time, bu no longer than one business day unless our system has detected a problem with the account. We typically schedule account activations at 8am and 4pm CST M-F. We also process approvals at 8 AM CST on Saturdays.
Orders containing adult content may be delayed due to the simple fact that not all members of our approval staff have agreed to view such material. We allow our staff to make these decisions on an individual basis.
If an issue arises on one of your accounts a member of our approval staff will contact you via e-mail.
How do I pause a campaign?
Log into your stat section and select to view order of the type of campaign you wish to pause. For instance click “View Traffic Orders” then find the order to pause and click the green arrow next to the status.
What is geo-targeting?
Geotargeting allows us to target users from a specific country of origin. While we can target most countries, the volume for specialized country is very little. For this reason we off US, Canada, Australia, UK and a few others. Currently over 80% of our network is US Based.
How do you determine geo-targeting?
We use the latest ip databases provided by Arin.net to establish what country of origin the users ip is from. This method is over 99% accurate in determining country.
Why was the URL marked risky and what does this mean?
A URL is marked risky when the HTML code contains objects that may harm our network users. It is the job of the technical support team here to check the URL out completely before activating it into the network. Our AI Script looks for certain tags in the html of a site. Many times the URL may be flagged without having any specific issues.
What are the different types of traffic you offer?
We offer 5 types of traffic currently.
Worldwide Traffic – We have the cheapest prices on the web! All traffic is 100% anonymous and it is seen as direct traffic. Our traffic is 100% AdSense safe. We don’t use iframe or popup. Visitors are simply redirected to your site!
Targeted Traffic – This is traffic that can be both category targeted and geotargeted. The category targeting can be changed at anytime during the campaign.
Alexa Traffic – This is traffic that is exposed only to surfers who have the Alexa Toolbar installed on their computer. The traffic will help to increase a websites overall Alexa ranking.
Adult Traffic (Mature) – Mature traffic or Adult traffic is geared towards sites that fall into the realm of ‘If you don’t want your kids seeing it, it goes here’.
Guaranteed Signup – The Guaranteed Signups come from real genuine people interested in learning more about your specific product or service. we must push millions of advertisements across many networks to bring the people in to review your site. The quality is unsurpassed.
Current Traffic Geotargets Offered coutries?
Current Geo-targets we offer.
USA – Central
USA – Mountain
USA – Pacific
We offer traffic from over 200 countries but currently only list the top ones.
Do you prevent adfoc.us or adf.ly links in your network?
The short answer is no. These websites are advertising networks that alternate various types of content through their links. Because of our inability to determine what specific sites are being passed through our network we have chose not to accept them at this time. There have been many instances in the past where these networks were passing viruses and malicious software to our network to our publishers users. in addition these networks violate our frame breaking terms.
What methods do you recommend for tracking?
Our servers track visitors in real time as they pass through our network. Each time a visitor lands on our advertiser’s website for more than 20 seconds we count this as 1 visitor and deduct it from customers account.
One method we highly recommend our customers is to use a Goo.gl redirect for your website links. You would enter the link into Goo.gl, and when Goo.gl gave your unique redirect link, you would enter that into the system. This allows the advertiser to view a common 3rd party report showing numbers. If a customer orders 5000 visitors and Goo.gl shows 4000 visitors we will make up the difference until Goo.gl reflects exactly what the customer has purchased. Since Goo.gl is so reliable if an advertisers site is down or overloaded, this can be proof that the traffic was delivered between our servers and Goo.gl but the decay was a direct result of the advertisers site, which we can not be responsible for.
Should you choose not to use the above recommended methods, we advise customers use some type of image based statcounter. This would be such counters as those provided by statcounter.com and hitstats.com
WE DON’T ACCEPT GOOGLE ANALYTICS AS PROOF OF DELIVERY FOR ANY TRAFFIC
Everyone automatically assumes because it is Google, it is good. GA is one of the worst tracking systems developed for tracking redirect traffic. Time and time again this tracking simply causes problems with any type of redirect traffic. The main reason being that Analytics can not read 3rd party cookies, this makes it impossible to read a cookie set through our redirect and tracking scripts which make the user invisible to GA. For this reason, we strongly advise our customers to clear of this method of tracking. If they are insistent, then you will need to use the Goo.gl method above to retain proof for you .
What does the “make hourly” link do?
Some customers may want their traffic to be delivered over a 24 hour period rather than in a certain period of time. When you make a campaign hourly, it will take the total daily needed, divide it by 24 and increase it by that amount each hour. So if you have a campaign that needs 2400 per day, making it hourly will give the customer 100 each hour ( 100×24=2400 ).
Where does your traffic come from?
Our network owns and operates many well-known internet websites. Our current portfolio consist of over 8500 websites internet wide, including 3 established search engines, 2 internet service providers, movie sites, social networking sites, online gaming sites, and a well known domain registrar which currently hosts over 9700 ad supported websites (expired domain traffic). Our network currently consists of 60% pop-under traffic, 30% interstitial traffic and 10% expired domain traffic.
What if the website contains sound?
While we welcome sound ads, we can not guarantee volumes for sound related ads. Many companies that serve ads with us simply do not want their visitors to be annoyed with sound. For this reason most campaigns will run slow. At times if you have a very non mainstream country site such as Iran, sound ads may not run at all.
What is a java pop?
A java pop is any pop that happens, that prevents a user from leaving a website without requiring them to select Yes or Leave this page. These are annoyances that are not allowed. In the event we see this, your advertisers site will be run in a Worldwide raw network. There is no way around this.
What types of sites are accepted?
We understand that turning away business hurts both you and us. For this reason we have very simple guidelines to ensure that our customers understand what to expect when it comes to traffic delivery.
We maintain various networks in order to deliver traffic based on the advertisers websites make up.
The highest quality network is our premium network. The premium network is reserved for websites that do not contain any visitor annoyances. These are websites that are free from sound, videos that play automatically, and any type of browser modification such as pop-ups and frame breakers. This is our fastest network with the widest reach.
The next network is our sound network. These are reserved for websites that contain sound, music or video that plays automatically. Websites in this network may not contain any type of browser modification such as Java pop ups or frame breakers. This network is available to most mainstream countries. Traffic delivery is slower than our premium network. For this reason we recommend that advertisers when at all possible provide an alternative sites that does not contain sound so that they may run in the premium network. Customer should also be made aware that because of sound their orders may be delivered in a slower manner than anticipated. Many of our publishers have opted out from serving ads with sound due to the annoyance it causes their visitor base.
Our last network is reserved for those sites that either break out of our tracking frame or contain a Java pop up. These sites are restricted to a maximum of 500 visitors per day. They may also only target a worldwide audience. These types of sites cannot be targeted to a specific country. Please note that while we will alert you if your order is in violation and must go in this network. We have not received a response from you within three business days we will automatically run the advertisement through a worldwide market regardless of what geo-targeting is selected.
Each order is placed through our network is given a fraud rating. This rating is designed to detect possible issues with an order that may result in some sort of fraudulent activity such as phishing or passing malicious viruses or malware. Our staff is well trained in detecting the probability that a website will turn fraudulent. We have maintained success rate of over 99% over the last six years. If we feel that a site will turn fraudulent during a campaign. We reserve the right to reject the order and inform you of our findings.
What is Alexa Traffic?
Alexa traffic is traffic specifically designed to help an individual user increase their traffic ranking with Alexa.com over a period of time. Each visitor deliver through this methods has the alexa toolbar installed on their computer allowing each visitor to count in the Alexa system and helping to raise the ranking for the promoted site. On average promotion can take up to a few weeks before showing any signs of increased rank. This largely depends on the users current Alexa ranking.
Why is my Alexa traffic slow?
Since Alexa traffic is limited to only those visitors that have the toolbar installed, delivery can be much slower. If you notice that your account is getting less than 25-50 visitors per day, it may have been assigned to a slow feed. It is recommended at that point that you open a support ticket for investigation.
Adult Traffic Guidelines
While we welcome Adult orders of any kind please note that we will not accept the following into our adult network.
Orders that contain sound. Orders that contain frame breakers. Orders that contain a java exit pop / exit loop (except worldwide). Orders that depict underage persons or any other type of illegal content.
Please note that each country has its’ own laws governing pornographic material. Because of this geotargeting may be limited to exclude certain countries and regions.
My Goo.gl do not match up.
Our staff reviews the numbers reported by Goo.gl and makes adjustments to our systems on a daily basis. Please be patient as we are aware of the difference and will correct this in a timely manner.
What are the current targets offered?
Current Targeting Options Available.
Food & Drinks
Home & Garden
Recreation & Leisure
Sports & Fitness
Fashion – Accessories
Diet & Exercise
Credit Cards & Loans
Age By 55 and Older
Age By 25 – 54
Age By 18 – 24
Pets / Supplies
Dating & Personals
Language – Spanish
Language – Chinese
Language – French
Language – German
Education – K-12
Education – Higher
Mobile Services – Cellular
Mobile Services – PDA
Mobile Services – GPS
Politics – Democrat
Politics – Republican
Travel – Airline
Travel – Cruise
Automotive – Sales
Automotive – Parts
Automotive – Aftermarket
Automotive – Custom
Automotive – Fuel
Travel – Car
Travel – Vacations
Food – Cooking
Food – Dining
Gifts – Flowers
Gifts – Cards
Fitness – Equipment
Fitness – Instructional
Fitness – Nutritional
Diet – Services
Diet – Supplements
Diet – Instructional
Health – Mens
Health – Womens
Health – Children
Health – Prescriptions
Event – Wedding
Event – Graduation
Event – New Parents
Health – Senior
Health – Insurance
Career – Home-based
Career – Search
Food – Nutritional
Computer – PC
Computer – MAC
Computer – Repair
Computer – Upgrades
Computer – Hardware
Software – PC
Software – MAC
Software – Linux
Astrology and Horoscopes
Religion – Christian
Religion – Muslim
Loans – Personal
Loans – Auto
Loans – Mortgage
Fashion – Apparel
Self Help / Improvement
Marriage / Wedding
Vitamins / Supplements
Games – Video
Games – PC
Games – Family
Games – Board
Audio – Car
Audio – Home
Rims & Wheels
Smoking – Tobacco
Smoking – Cigarettes
Smoking – Cigars
Smoking – Pipes
Automotive – Cars
Automotive – Trucks
Automotive – ATV
Automotive – Rental
Babies / Expectant
Beauty – Supplies
Beauty – Makeup
Beauty – Hair
Top Web Sites
Telephones and Service
Tea and Coffee
Stories and Poems
Spyware and Adware
Cosmetics and Perfume
Crafts & Craft Making
Exhibitions & Conventions
Costumes and Uniforms
Computer – Advice
Clocks and Watches
Candy and Confectionary
Fashion – Men
Fashion – Woman
Fashion – Children
Friends and People
Humor and Fun
Insurance and Banking
Jobs and Career Counselling
Law and Law Enforcement
Liquor and Alcohol
Marketing – Internet
Marketing – Non Internet
Run of Network
Printers and Supplies
Property – Commercial
Property – Residential
Safety and Security
Shoes and Foot Products
YouTube – Related
Football – NFL
Is your traffic Adsense safe?
Google provides a detailed list of instances that are not accepted by the AdSense program. According to Google’s TOS our service is in 100% compliance with their TOS and therefore deemed to be AdSense safe.
Does your traffic show in Google Analytics?
No as GA only reads visits that use a 1st party cookie. Our system sets 3rd party cookies due to our tracking features, that GA can not read. While it pick up a small amount of visitors, it is not the preferred method. We advise all resellers to us the Goo.gl tracking service to insure accuracy and Bit.ly to track UK campaigns. we will guarantee them at 100% but only for UK campaigns. As of now for UK campaigns we are finding difficulty in tracking using Gool.gl so use only Bit.ly
Visits coming from the same ip.
If customers are asking why visits are coming from the same ip, chances are they are looking at the referral ip instead of the actual visitor ip. The referral ips will remain mostly the same as these are the ips of the adservers that are redirecting the traffic to customers site. These however do not reflect the ip addresses of the actual visitors to the customers site.
What is the maximum amount you can deliver in one day?
Our system is capable of delivering millions of visitors per day. However how many a specific campaign can receive in a day is based on a number of factors.
1. What is the geotarget of the order?
2. What is the interest target of the order?
3. Is the order free from sound?
4. Does the order contain any type of pop up or exit window?
5. Does the site contain a redirect of any type?
Since each order is dynamic based on these questions, you would be best suited to email us which should include the website address. This will help us best answer these questions more accurately.
How can I spread traffic evenly over the day?
If you are looking to spread out the traffic evenly during the day, we would recommend the hourly feature. This can be done during manual set up, or it can be updated after a campaign has gone live by simply clicking the “make hourly” link.
I can’t change my URL to a goo.gl URL why?
Since we guarantee that your Goo.gl numbers will match those reported by our system, our system will not allow you to change the URL on an already active account if the new URL is a Goo.gl URL. Doing so would cause serious tracking issues on both sides. You will need to refund the remaining credits on the account you wish to change, and then set up a new account with the refunded credits and the new Goo.gl URL
Is the cost the same for casino, geotarget, and category traffic?
Yes. We do not charge additional for targeting or geo-targeting. The only price difference you will see is between the different types of traffic offered.
Can I add multiple geotargets?
You can not add multiple geo-targets to one order. You may add multiple orders for one account, that will cover multiple geo-targets however.
Can I add multiple targets?
You can update the targeting at anytime during the duration of your campaign. You can not add multiple targets to one order however. You may add multiple orders for one account, that will cover multiple targets however.
How much will an Alexa rank increase with visitors?
Alexa ranks depend on many different factors. First it is advised that before starting any Alexa service that you insure your site is already indexed by the program and given a basic rank. Since Alexa ranks are based on 3 month averages, your site may see less increase if it is not at least 3 months old. Alexa averages are also based on page views, backlinks and organic traffic from search engines. Sending 10,000 visitors per day to a site without taking any steps to insure other requirements have been made, may not cause any difference in your rank. We can not guarantee, speculate or provide estimates for any rank in conjunction with use of our Alexa traffic. We do guarantee that each visitor to the Alexa site will have the toolbar installed and be from the country of the requested geotarget. We can not guarantee or offer any insight into anything beyond this.
Why did my traffic come in so fast?
Our servers receive about 50,000 – 60,000 visitors every minute from all over the world. Our system serves orders equally through out the day. Typically when a new order is activated on the first day if the majority of the other sites with the same geotarget and category target have completed or have a significantly larger amount of visitors delivered for that day, your order becomes priority #1 resulting in a fast delivery of visitors to the site. If you are having trouble with traffic coming in too quickly we recommend trying the hourly option either when setting up the account, or the “make hourly” link after the account is running.
Why do I see http://https for my https:// order?
If you have recently submitted a URL that contains https you will notice that in your backend, it will appear as http://https This is simply a security precaution when the url is printed in the admin. The URL is correct in the system however.
How to create a Goo.gl shortened link.
Go to http://www.goo.gl Enter the long URL you wish to shorten Click the blue “Shorten URL” button. On the next page, press CTRL and C to copy shortened URL. Paste as needed. CTRL and P
When do you reset goo.gl numbers to match?
It depends greatly. We try to review orders on a daily basis. At any given time we have between 7000-10000 active goo.gl URLs. These are managed on a daily basis outside of weekends.
When a campaign has been completed according to our system it becomes a little more complicated. We have a dedicated team that handles ones stated that they are completed by our system and have not yet been checked and stats certified. However this number can range as high as 25000 accounts in any given day. When a campaign is stated completed it can sometimes take as long as 3 business days to get reset. We have hired additional help to close these matters more quickly and eventually completed accounts will be handled much quicker. We have checked to see that 90% of our current completed accounts have been addressed.
Do you offer mobile traffic?
We currently do not offer mobile traffic. We are planning to offer this service sometime in the spring of 2014.
I have added a traffic campaign it says confirmed but the red button is still there and nothing happend
When you enter or confirm an order for the first time, the system sends it off to be approved by our staff. Our approval staff works in shifts approving orders at specific times during the day. We are aware that a fast start time is essential to your business. Once approved you can start and stop as required.
What does lim mean next to geotargets?
Lim simply means that we have limited exposure in that country. Volume can fluctuate from 0 to a few hundred daily depending on the network reach of that day.
Do you accept bit.ly as a means of tracking?
When placed head to head with other tracking services like Goo.gl, Bit.ly performs 20% less efficiently. For this reason if you choose not to use Goo.gl we can only guarantee up to 80% on Bit.ly URLs. There is one exception in which if you use Bit.ly to track UK campaigns we will guarantee them at 100% but only for UK campaigns.
How do I add casino traffic?
There is no upcharge for casino traffic. It can be purchased either as regular targeted traffic or adult traffic depending on the content of the casino site. Each inventory type has a casino target. This is how you would then specify the account as a casino order.
What type of programs can be used with the GSU (Guaranteed SignUp)system?
The proposed program must meet two criteria to work with the GSU system:
1) It must be an offer for a work from home or MLM type of opportunity. We generate our GSU’s by effectively targeting those who are interested in such an offer.
2) The actual sign-up must be a free to join offer or free to receive more information offer. If payment or sensitive data is required to sign up or receive more information, we cannot run the campaign.
How do I validate a website?
Customers may ask that their URL be validated or “pre-approved” before ordering from you. As there are some stipulations on what types of websites that can be used with the guaranteed signups program.
If you follow the general outline, we can usually run a campaign.
Is there a place to signup for a free offer? Is the product related to home based business, mlm, network marketing or a general interest in generating income? Is the signup process simple (one page)?
If you answered yes to these than there is really no reason why a campaign would be rejected. You can however, always contact us to find if the website can be accepted for the program. We never want our resellers to have to turn away business, so we will do what we can to accommodate you in any way possible.
What programs are not accepted?
We do not accept programs that ask for quote services or require a user to give financial data. Since our servers collect all information in order to provide proof of signup, we can not and will not hold sensitive personal information.
Some of the programs we do NOT accept into the GSU program are..
Insurance Quotes (Car, Life, Health etc.)
Loan Programs ( Cash Advance, Payday, Auto, Mortgage etc.)
Adult Related Offers
Adult Related Personals (Friendfinder etc)
Can I run CPA offers?
CPA offers are considered to be an at your own risk type order. We have had many offers to run CPAs from CPA companies directly and our experience is they did not pay out as our leads came in. Sometimes they did, sometimes they did not. Sometimes they paid on some but not others. The inconsistency we experienced with these networks was far from acceptable.
If you have a client that wants to run a CPA offer, it must be made clear (per our terms and conditions) that we do not guarantee…
*that CPA company will pay for each lead derived from our system. *a user will continue beyond the first page of an offer. *the program will fill within a 30 day period. Since we promote to home business seekers and MLMers they people are not looking for your offer directly. Because of this CPA ads are only run in spaces where inventory has run out and are not heavily promoted like other programs. *that rush orders will fill within 7-10 days. However rush orders will get a higher promotion rate than CPAs that are not rush.
In addition CPA offer leads can NOT be disputed IF the CPA company does not pay on the lead. We will replace the lead however if the email is invalid. Any issues with non-payment should be addressed to the CPA manager of the company the offer is ran through. Our support staff will not investigate these matters.
Where do guaranteed signups come from?
Our network delivers millions of text based links and targeted banners each and every day. Any visitor that clicks on one of these links / banners are taken to one of our ad lists, which are set up similar to a Google search page. When a visitor sees a link that they are interested in, they are taken to that advertiser site. When a program link is clicked, they are directed to the advertisers site through a special script. This script monitors the visitors progress through the members site. If the visitor decides to sign up for a program, our script will capture the exact information submitted to the member through their website, and place a copy of this information on our server. This information is held as proof of delivery so that your client can verify this lead once they log into their stats area.
Leads with the same ip.
Your system is more than likely picking up the ip address of our ad server. Since we capture the information as it is submitted on your website, sometimes certain tracking systems can grab the ip address of the server connected to it, rather than the IP address of the actual user. It is possible to resolve this by making a few changes to your server side tracking scripts. Please let us know if you need assistance in doing this.”
No leads are appearing in my stats area.
We ask all customers to wait at least 24 hours to view all current signup information from their advertiser account. Our servers receive thousands of leads per day for many hundreds of advertiser accounts and sorting may be slowed down during times of peak usage. If you do not see the signup information after the 24 hour period, please contact us again for further evaluation.
Signups are coming in fast. Why?
Our system works similar to that of a search engine like Google. Sites that appear at the top of a listing get the most clicks on average while each site down the list will receive less than the one above it on average. At anytime we have over 200 programs running which can mean you may see little activity and then all of a sudden a large burst. It is NOT uncommon to have a large amount of signups in a short period of time. For instance if we were to flood your site with 5000 in a matter of 30 minutes, and 1% of them signed up for your service, you could technically receive 50 signups within 30 minutes. How fast signups come in makes no difference as far as their validity. We promote your site in bursts and sign ups will appear during those bursting periods. If any of those leads are invalid based on our replacement policies, you may request a replacement of that lead through the ticketing system.
Signups are too slow? Speed up.
Our system manages accounts per their priority. Most accounts are set to finish out within 30 days. As long as there is no issues with your program, it will be completed within the 30 day time frame despite a slow start. If you wish to get them even faster, you can update your account to rush status for an additional fee. You will need to contact your sales rep about the costs involved, but this can guarantee delivery within 7-10 days.
Currently we only offer signups to our US based market. You may inquire about other countries via a support ticket but there may be additional costs involved. There are many factors involved if the signup if for another country outside of the US and we do not guarantee acceptance of the program.
How many signups can you deliver daily?
This answer depends on the offer. While some order can receive up to 100 even 200 signups per day each offer is different. The shorter the form, the more likely the increase in signups. Are you asking for a phone number? If so signup rates can drop as much as 70% as most people simply want to be contacted via email. You will have to submit a support ticket with the details of the program in order for us to properly evaluate it.
Customer can not see the leads / signups in his program.
If you are not seeing leads in the back office of your program it can be for a few reasons.
a.) If clients have to confirm an email
b.) If clients have to complete more than one form
c.) If your program requires financial information to complete registration.
Per our terms and conditions we count a valid signup as one who completes a first page form and submits the information. We can not guarantee anything beyond this as we do not have the ability to track it any further.
If needed you can submit a snapshot of your backoffice for review.
In order to provide you with better service please note that the following rules will apply to all orders in our system (unless otherwise agreed).
- Sites from other countries such as Russia .ru, Germany .de, and India .in must target the country they originate in. Due to high rates of virus infections these countries will be forbidden to market to the US.
- We will no longer accept urls ending in .co.cc of the 150 placed over the last year 100% were infections and fraudulent.
- We will not allow invasive 3rd party ad company to piggyback on our network. These include adf.ly, adfoc.us and a few others. We will notify you if there is a piggyback problem. We reserve the right to automatically refund these type of orders without notification.
- Sites that contain java pops can only be ran in our Raw, Run of Network, Worldwide market and will be limited to a 1000 daily cap. A java pop is an annoyance that prevents a user from leaving the website without clicking in some type of window. It is highly advised that you request a link that does not contain the annoyance.
- All adult related websites (toys, erotic dating) must be ran in the mature network.
- Adult related ads may not contains any type of sound or any type of pop or script that stops a window from being closed directly. Adult ads that violate our terms will be automatically refunded back to inventory.
- While we gladly welcome sound ads, please note the following :
- 1.) Sound ads must run in a different network and traffic will be drastically slower at times as only 10% of our network sites run sound ads.
2.) Ads containing sound may only run in their respective language geotarget or Worldwide market. A Spanish sound ad can only run in predominate Spanish speaking geotargets.
- Sites that load blank pages within our tracking frame will either be refunded or moved to a worldwide network. Please check that your sites properly load to avoid this.
- Sites that break out of our tracking frames, will be set to 100 visitors or less per day and will target a worldwide audience.